nrml[normal]

nrml-x, for a business already running

One function at a time, while the business keeps operating.

Years of systems, habits and obligations cannot be switched off for a rebuild, and nrml-x does not ask for that. Existing systems stay in place wherever they still do their job, and each function nrml takes on adds to what it knows about how your business works.

how nrml-x works

  1. 01

    Learn the business as it really is

    Not the process map drawn three years ago. The order things happen in, the rules nobody wrote down, the spreadsheet that holds the whole thing together.

  2. 02

    Show it back, and let it be corrected

    Every process, rule and obligation is drawn, recorded in nrml's model of the business, and shown back to the people who do the work. They say what is wrong. It is fixed before anything is built.

  3. 03

    Rebuild one function without breaking what the business depends on

    One function, in service, held to a single test: the rules, commitments, regulations and service the business depended on before are all still true afterwards. Then the next function, faster.

What is learned is kept. Every function nrml takes on adds to a structured model of how the business works, checked by the people who do the work. The software is configured from that model, so the second function starts from everything the first one taught.

how a first engagement runs

The first piece of work is a discovery: a few weeks learning how the place actually runs, sized to the business and bounded before it starts. It ends with two things the business keeps.

What happens next is decided from there, one function at a time.

starting something new?

For a business, venture or line of work that is only just starting, there is nothing to unpick, and the starting point is nrml-ai.

nrml-ai

If any of this is your problem, start with a conversation.

Tell me what you are working on and what is getting in the way. You do not need to know what the solution is.

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